Bounce House
Frequently Asked Questions about Renting
Do you deliver and set up?
Yes! We deliver the equipment, set it up safely and come back to take it down at the end of your event. We will cover the safety rules and equipment guidelines with you and make sure everything is in good working order before your event starts. Set up normally takes a 30 minutes per piece of large equipment.
What kind of power is required?
Normally each inflatable runs off a regular 110v outlet on a 20 AMP circuit – this is usually what you would consider a “normal plug” in most homes and businesses. If you are renting large equipment or multiple inflatables, we are happy to discuss the power needs with you ahead of time. We do rent generators for an additional charge for events in parks or at locations without sufficient power. Each inflatable must be within 75' of the power source (outlet or generator).
How much room do I need to have a bounce house?
A 13' x 13' bounce house needs a space about 15' x 15' with vertical clearance of about 17'. It plugs into a standard 110 outlet.
What type of surface can the equipment be placed on?
Inflatables can be placed on grass, pavement, hardwood or low carpeting, indoors or out. We prefer to set up on grass because it is safest for the users.
Are reservations necessary?
Yes, we suggest you call us at least 2-3 weeks ahead of time for a bouncer and as much as 3-6 months ahead of time if you are planning a large event such as a school or church carnival, company picnic, or community event. The earlier you book, the greater your selection.
Is there a deposit required?
Yes, we ask for a 50% deposit, usually 2 weeks ahead of time (2 months for larger events). We hold ourselves to high standards of customer service and this allows us to commit the equipment to you, and ensure that it's delivered and set up properly.
What kind of supervision is necessary?
All of our equipment requires adult supervision at all times, for the safety of the participants. The prices for our equipment rentals assume that you, the customer, will provide appropriate adult supervision. We are happy to provide supervision for our equipment at an additional charge – just ask when you make the reservation.
What is your cancellation policy?
For an individual party or single bouncer rental our cancellation policy is:
Full Refund with cancellation at least 2 weeks ahead of time.
If you cancel between 48 hours and 2 weeks ahead of time Balloon Shoppe keeps the deposit but you can apply it to a future rental (minus a 15% administrative fee).
No Refund for cancellations within 48 hours.
For a school, church, community or company event our cancellation policy is:
Full Refund with cancellation at least 6 weeks ahead of time.
If you cancel between 2 weeks and 6 weeks ahead of time Balloon Shoppe keeps the deposit but you can apply it to a future rental for cancellation (minus a 15% administrative fee).
No Refund for cancellations within 2 weeks of the event.
Are bounce houses just for kid's backyard parties?
No! We will deliver your bounce house to a city park, place of business or any other location. Keep the kids (young and old) busy at any group event, from company picnics to faires and carnivals. A bounce house really is bouncing fun for everyone!
*** We have Bounce Houses for adult parties too !!!
|
|
|
